Manage Your Booking
Booking changes, cancellations, and questions — handled personally by our team.
Booking management is currently handled by our team via email and phone. A self-service portal is coming soon — for now, get in touch and we'll take care of it directly.
Before you contact us
Please have your booking reference (e.g. STR-12345) ready when you contact us. Your reference is in the booking confirmation email we sent you.
What can we help with?
- Change your tour date
- Update passenger names
- Cancel a booking
- Request an invoice or VAT receipt
- Add accessibility support to an existing booking
- Make changes to a group booking